I’m extremely disappointed with Ron Meadows Allstate Insurance Agency.
My insurance was around $148 per month, and then it jumped to around $250. I didn’t find out why until I added another vehicle and was told my total would be around $350 per month.
I questioned the price and asked for the breakdown. That is when I was told their records showed me driving more than 60,000 miles per year.
That immediately made no sense.
I checked the actual odometer reading on my vehicle and compared it with the documented mileage from CarMax when I purchased the car. The math was nowhere close to 60,000+ miles per year. Based on the actual mileage, there was no reasonable way to arrive at the number they were using.
I specifically questioned the office about where that mileage figure came from because it appeared to have no basis in the actual odometer history.
They told me to provide documentation, so I obtained the CarMax mileage records and brought them into the office along with the correct mileage information. I physically handed the documentation to them and was told the problem would be corrected.
Now I have followed up and I’m being told they have no record of the documentation, no record of anything being corrected, and apparently no record of the previous conversations.
So I want a very simple question answered:
WHERE DID THE 60,000+ MILES-PER-YEAR FIGURE COME FROM?
It did not match the vehicle’s actual odometer reading. It did not match the CarMax mileage documentation. And when you calculate the mileage from when I purchased the vehicle to the current odometer reading, their number does not make sense.
That incorrect mileage information resulted in my monthly insurance cost increasing by more than $100.
I have spoken with multiple people at this office, including Ron Meadows, Kathy, and Frank.
I want the mileage corrected, an explanation of where the incorrect figure came from, and every dollar I was charged because of that incorrect mileage calculation addressed.