FedEx Office Print & Ship Center

Reseñas

• SD

  Sorabh Datta

  Jun 13, 2026
  1.0
  I visited this FedEx Office location around 5:30 PM to drop off a prepaid VFS shipping envelope. There was only one customer ahead of me, and the store was otherwise empty. The employee working at the counter, Shanna, instructed me to use the self-service kiosk. When I attempted to scan the barcode, the machine displayed a message stating that store assistance was required. After the customer ahead of me left, I politely asked for help. Instead of assisting, Shanna again told me to use the self-service station. When I explained that the kiosk was displaying an error and requiring assistance, she responded, “Can’t you read?” in a rude manner. I questioned why assistance could not be provided at the counter since the store was empty, and she repeated, “Can’t you read English?” I found this comment offensive, disrespectful, and completely inappropriate customer service behavior. I am not upset about being directed to self-service. My concern is the manner in which I was spoken to. Customers should be treated with courtesy and respect regardless of the situation. I hope management reviews this incident and provides appropriate coaching.
• CM

  Crystal Montoya

  May 11, 2026
  5.0
  Was amazing atmosphere and friendly staff
• ET

  Ethem Tekce

  May 4, 2026
  5.0
  Dirk was awesome. He gave me an honest answer that I was looking for and he helped me out. Thank you
• AB

  Alex Bailey

  Apr 13, 2026
  4.0
  They don't really acknowledge customer's anymore like they use to when you walk in. My package 📦 was packed nicely though 👌🏾
• PP

  Power Padre

  Dec 26, 2025
  5.0
  Jessica is absolutely wonderful and always so friendly! In fact over the last 10 years I have found every member of staff to be helpful and accommodating, They just seem to have a really wonderful workplace culture where customers come first. I often witness difficult people who I would’ve thrown out and yet the staff always seem to remain calm and kind even when I’m not sure people deserve it. I would give this place 10 stars if I could!