ER
Emily Roman
Sep 23, 2026
Customer Service was supper difficult- we ordered pick order for our company -scheduled pick up for 7:30 , at 7:40 they called saying food has been ready for an hour and they were going to throw my order away ( paid for and we have time stamps). I understand time frame , but our staff member was already there. Once we picked up the order - BBQ wings with sauce were placed at the bottom of bags , which were fully leaking. Unfortunately we were not aware until already placed into car, where the bag ripped and the food fell out .No replacement were given when notified. Staff was not helpful .
Food taste old specifically the fries and corn Did not taste fresh at all . Bread was hard as hell for my chicken sandwich. Environment just seemed dark and dirty .
Deliveries service ver very slow mens talking to much but working very slow am waiting 30 min only 10 wings
Pam gave me a great experience and appreciate her going above and beyond having to wait for our food. They were very busy and she remained professional always smiling
Absolutely terrible service. Came in at 1245am (over 1 hour prior to closing). Told me they wouldn't be serving anyone other than online orders. Please figure out how to control your employees.