The UPS Store

Reseñas

• DE

  Dolly EG

  Aug 9, 2026
  5.0
  Very professional and friendly staff.
• JK

  Jeff Korman

  Aug 4, 2026
  5.0
  I recently purchased some auction items from across the country. These items were very expensive and fragile and so I needed to make sure whoever shipped them did so with care. Sukh from the UPS store picked the items up for me, brought them to the store and packaged them with great care! I was nervous that someone handling an arms length transaction may not care about their service but I was happily wrong! Sukh communicated with me the entire time, allowed me to provide input regarding the packaging so that the items could be shipped securely and texted me pictures throughout the process. I would absolutely use this store again in the future and I just wish I was local because the service here is better than at any UPS store we have in my area!
• AB

  Anna Benincasa

  Jun 30, 2026
  5.0
  They were very informative and helpful.
• TD

  Tenshi draws

  Jun 17, 2026
  3.0
  Upon my early arrival, I was acknowledged, but the assisting staff member exhibited a lack of cordiality. Their demeanor suggested an unwillingness to facilitate the shipment of my package. I was informed that my tracking number would be on my receipt, which has been the case with previous shipments from this location. However, on this occasion, the tracking number is absent. Consequently, I am now compelled to contact customer service for a matter that could have been resolved in-store. While I appreciate that the associate may have been experiencing a difficult day, this particular issue and experience are unprecedented in my interactions with this establishment.
• DM

  Dustin Moilanen

  Apr 9, 2026
  2.0
  *updated to 2 star from 1 on 4/14 for additional customer communication, while still recognizing this was not a good experience. While I appreciated the phone call and the communication from the owner, I did have to go to GREAT lengths to get that from the employees at the store, and we will have to agree to disagree on the lack of communication with employees, the timing of the contact to me and the use of a personal phone I could not reach in return, etc. Also, hanging out there still is the elephant in the room of the original cost vs the eventual service we received. I’ve not been contacted or updated on what will become of that. Also think it’s a little odd that I was contacted directly on my personal phone from the ownership to alter my review and this still looks like a blame game between UPS corporate and the store. We will see what comes of it. I’ll use another shipping location for now of needed. ORIGINAL REVIEW: I live in the neighborhood, stopped in to overnight, a package of marketing materials for a charity event that our business supports every year for the last 16 years. The package was not sent out in time. An employee called me just before they closed to tell me there was an issue, and left a voicemail using a personal cell phone. I happen to be coaching a youth sports team at the time and did not get the message immediately. When I called back, because it was a personal number their inbox was full and I was unable to connect with them before the business closed. While on a layover between flights to the Make-A-Wish event the next day I called them right when they opened… Nobody there knew a thing about my package or why it wasn’t moving or had not been pick up in time. $350 later and the materials for the event are still not moving and they’ve offered me nothing but an 800 number to UPS. All of the blame has been passed. This is an awful location. I will never ship there again. After a long hold with UPS corporate, it turns out this issue is that the store did not update the billing information on my package…all paid in advance. They cost our family business and more importantly a Make a Wish event. Not great.