FedEx Office Print & Ship Center

Reseñas

• MR

  Matthew Rivas

  Jul 21, 2026
  5.0
  Stopped in because i need a tube or box to pack a baseball bat. Jasmine (i believe that was her name) helped me. She was so sweet and kind, great customer service. I didn't actually use Fedex to ship my item, but she boxed it up for me, with packing, took great care of me, and i paid for the materials. I dont live nearby or i would definately be a repeat customer.
• VL

  Viki Lin

  Jul 14, 2026
  3.0
  Great service for mailing packages. But their fax machines are unreliable. It took 2 different fax machines and multiple tries to fax a document but it was still unsuccessful. On the last try, the fax was recorded as sent but the receiver only received half of the first page in a 4 page document. Despite the unsuccessful fax, I was still charged by the fax machine. Luckily I was able to return to the store to get a refund.
• CL

  Charles Lynch

  Jun 22, 2026
  4.0
  Matt was cool
• MI

  Meghan Ibarra

  Jun 12, 2026
  5.0
  No one likes making a special trip to send something or print a bunch of papers up, but all of the staff here are helpful and cheerful when they don't need to be. I rarely find a line and it moves fast when I do. Thanks for making a boring chore easy!
• MM

  Michaela

  Apr 26, 2026
  1.0
  Terrible experience. I called ahead to confirm the store was open on Sunday after already wasting time driving to two other locations that were listed as open but weren’t. The call ended abruptly before I could even verify anything. When I arrived, I was helped by Christian, who was initially polite. However, things quickly became frustrating when he insisted on scanning my ID to process a shipment. I explained multiple times that I was sending the package on behalf of my employer and was neither the sender nor the recipient. He repeatedly cited “company policy” and refused to proceed without scanning my ID. This didn’t make sense. I’ve used USPS many times and have never been required to provide or scan my ID under these circumstances. I also raised concerns about identity theft and questioned why my personal information was necessary if the package wasn’t tied to me. I was told their system doesn’t retain personal information—which only made the request more confusing. When I asked what the ID was needed for, I got inconsistent answers about safety and having a contact address on file. If the purpose is just to contact someone by phone in case of an issue, then requiring my address and ID seems unnecessary—especially when I’m not the shipper. After several minutes, I was finally told I could change the return address, which is what I had been trying to clarify from the beginning. Overall, the experience felt poorly explained, inconsistent, and unnecessarily difficult. The store needs significant improvement in communication, customer service, and basic policy clarity. I would not use this service again.