The UPS Store

Reseñas

• GL

  Gina L.

  Apr 21, 2026
  5.0
  Best staff of any UPS I’ve ever been to. Great attitudes all around. Weird but I like coming here!
• KM

  Kristopher Machado

  Apr 13, 2026
  5.0
  The staff were extremely patient and helpful, going above and beyond to meet and exceed my expectations! The pricing was more than fair and the knowledgeable staff were quick to assist me with exactly what I needed!
• CS

  C S

  Feb 24, 2026
  3.0
  First let me say that the staff here are really nice and helpful. The 3 stars is basically because it’s outgrown its space, the volume of packages delivered to this small UPS store is astounding. It’s so much that it’s been my experience that it will be days before mail actually gets put into your mailbox there. I get notifications for when all my packages and mail are delivered. Those same packages and letters/bills don’t show up in my mailbox for days afterwards. And now I am forced to have my prescriptions sent to me through the mail. I’m not thrilled with that because of the setup here at this UPS store. Some of those medications are refrigerated and packaged with ice packs. Waiting days until they can find my package under the mountain of boxes they get every single day, label it, then put the notice into my mailbox is not acceptable. This place is crazy crammed with packages. Behind the counter it is a safety hazard because there are so many packages piled everywhere that it’s very easy to trip over them.
• JW

  jaocb wyrick

  Feb 3, 2026
  5.0
  This store has been helping us personally and our businesses for years and they do great
• CD

  Catherine Denny

  Jul 27, 2021
  5.0
  The El Dorado Hills UPS store has the best customer service that I have EVER encountered. Everyone behind the counter is so friendly and helpful. Even when the line is long, which it hardly ever is, because they are so fast and efficient. I made a mistake on a package that was already sent, and they went the extra mile to make sure "My" error was corrected. I wish everyone conducted business this way. Top Notch and genuinely kind.