HW
Hannah Williams
Jul 31, 2026
I had a very positive experience at this FedEx Ship Center. The employee at the counter was friendly, professional, and made the entire process quick and easy. He took the time to explain my shipping options and helped me choose the best one for what I needed without making the process feel complicated.
I had my identification and shipping information ready, and everything was handled efficiently. I was in and out within just a few minutes. After seeing some of the mixed reviews, I was not sure what to expect, but my experience was smooth from beginning to end. Great customer service and a convenient location.
RM
Renato Motta
Jul 3, 2026
Horrible service! Staff doesn’t know what they are doing. I went there to ship a laptop internal, they sold me the shipping box and then told me they couldn’t ship and refused to refund me the box, that they had just
Sold me, open and unused.
Great customer service
Don’t know what’s wrong with FEDEX!
They don’t know which service should each location do!
They wasted my time sending me from location to the other confirming that the other location will take my package and at the end non of them took it!
I am extremely disappointed and frustrated with the level of service at this FedEx Ship Center.
One of the employees (an older man with white hair, a white beard, and partially bald) displayed shockingly rude and unprofessional behavior. His attitude toward customers was not just unfriendly — it was openly hostile, dismissive, and completely unacceptable for someone in a customer-facing role.
This was not a minor issue or a misunderstanding. It was a clear example of someone who either does not care about their job or should not be working in customer service at all.
Let me be very clear: customers are paying for a service, not to be treated with disrespect. No one should have to tolerate this kind of behavior when simply trying to complete a basic transaction.