Audemars Piguet Boutique South Coast Plaza

Reseñas

• NA

  Natalie Atallah

  6 days ago
  1.0
  Stopped by today to look at some watches for my husband. The sales rep helping us was Allie, she started off nice but as we began to ask more questions about the brand and different watches she became arrogant. We were very interested in a chronograph but then came the insult, she pointed at my sons watch and said we are not Rolex we don’t sell $10,000 watches we sell $40,000 watches just so you know. Keep in mind my sons is 21 wearing a Rolex which is pretty significant and for her to point at his watch we felt it was an insult. She was basically saying don’t waste my time if you can’t pay for it.
• CC

  Chris

  Apr 14, 2026
  4.0
  Brought a buyer to Audemars Piguet at South Coast Plaza following the close of escrow on a Laguna Beach bluff home — we'd planned a proper celebration. AP is in a class of its own in the watch world, and this boutique does the brand full justice. The space is elegant and minimal, letting the watches speak for themselves. The staff were deeply knowledgeable without being in the slightest bit condescending — they took real time with us, explaining the history of the Royal Oak and the technical achievements behind each piece. My client settled on a Royal Oak Selfwinding that he will wear for decades. As a luxury real estate broker regularly working with discerning buyers throughout Orange County, Audemars Piguet at South Coast Plaza is a destination I return to again and again. Exceptional in every respect.
• CS

  Chris Suhoza

  Mar 29, 2026
  1.0
  Poor experience and arrogant staff. Do not recommend unless you like to be patronized and waste valuable time.
• EN

  E N

  Mar 22, 2026
  5.0
  Ally delivered a truly exceptional boutique experience. Having previously worked with her on my Code 11.59, which was thoughtfully arranged and delivered to me. I already held her in the highest regard, and she exceeded expectations once again. Her professionalism, composure, and genuine attentiveness set her apart. By taking the time to understand my family and the values important to me, she elevated the Royal Oak acquisition into something deeply personal and memorable. Without question, this was the finest watch buying experience I’ve had.
• MM

  M M

  Feb 19, 2026
  1.0
  I’ve been a long-time admirer of Audemars Piguet and especially the iconic Royal Oak. Like many enthusiasts, I believed that building a genuine relationship with a boutique over the years would eventually lead to the opportunity to purchase one. However, my experience with the boutique at South Coast Plaza has been deeply discouraging. It’s difficult to understand how some individuals are able to acquire large quantities of watches—sometimes 10 to 20 pieces per month—while loyal clients wait for years without receiving a single allocation. Meanwhile, many of those watches quickly appear on the secondary market at significantly inflated prices. When the same names repeatedly gain access to high-demand pieces, it raises serious concerns about fairness and transparency in the allocation process. For those of us who have patiently tried to build authentic, long-term relationships with the boutique, it feels disheartening to see what appears to be a system that favors volume buyers and resellers over genuine collectors. The idea of exclusivity loses its meaning when access seems so uneven. At this point, after years of waiting without results, it’s hard not to consider exploring other brands where the purchasing process feels more transparent and equitable. Collecting watches should be an enjoyable experience—not one that leaves customers feeling overlooked or undervalued.