I've been coming to this Subway for the past five years, and it has always had amazing service, especially during the busy lunch rush. Since the new ownership took over, a lot has changed. The new crew a few months ago wasn't a great experience.
The one exception is Abby. I've seen her working here for years, and she has always been friendly, professional, and incredibly fast. It's really unfair that she's often the only employee working during the lunch rush. Even by herself, she does an amazing job serving customers quickly while staying kind and welcoming.
The owner should schedule more employees during the lunch hours. My son is in high school, and he says that last past years there were always 3 employees working during lunch, so students could get in and out quickly. He says last year was always one employee several times I really wish they had kept the previous staff. The young ladies and young man who worked here were always fast, friendly, and provided excellent service.
I have been coming to this Subway location for a number of years and always have a great experience. The restaurant is clean and the customer service is excellent. The staff are friendly and take the time to make sure the order is correct.
DM
Dom Matthews
Jul 26, 2026
I placed an online order for 3 wraps, they did not have them so I left empty handed. They told me to call customer service.. there is no customer service number that currently is active so basically they robbed me and wont help me lol thank you so much Subway for stealing my money
There is a woman who works there on weekdays around 11am - noon, she has made my sandwich incorrectly a few times. Usually I’ll just eat it and not complain, but once before today I brought it to her attention. Today I checked my sandwich before leaving and it appeared to not be toasted and had the wrong cheese (which is the usual mistake- not even a huge deal but I felt I needed to bring it to her attention). This woman began yelling at me that I can go to a different restaurant.I apologized and said I know you’re the only one here and it’s probably stressful but I’m trying to be respectful here. She then stated “well why don’t you make your own sandwich, or buy your own damn cheese”. Ma’am I quite literally paid for this sandwich and have been nothing but kind and respectful even when bringing to your attention the mistake made. I will NEVER return to this subway. I hope this woman can find joy in her life so that she can have a better attitude towards paying customers.
RL
Roxanna Long
Jun 25, 2026
Ordered a mobile order and did not receive what I ordered when trying to call the store after what happened. Their phone is disconnected. This is the worst Subway® ever. I would like a call back and my sandwich is made correctly.