The people here are so helpful quick and efficient. They make the process so quick and easy👍🏾
Israel and Kayden are literally the best every question I asked they helped they even convinced me to buy a speaker and a phone I will be going there for the rest of my life they both deserve a raise and i couldnt ask for anything more
I went in and a wonderful young man named Israel was able to help me transfer my data to my new phone as well as figure out and fix the issues on my son's iPhone. He was very kind and courteous as well and fast. I've been to other places and I've never gotten this kind of top of the line service, I will a continued customer.
IR
Israel Estrada Rivera
5 days ago
I had an amazing experience there the staff was polite customer service through the roof I had bought a phone from them through the financing program and they explained everything so well if I could give them more then a five star review I would I read the other comments and what they say was nothing compared to what I experience definitely a place to go if you want to save money
MH
Michael Harding
Jun 4, 2026
I would urge anyone shopping at this Cricket Wireless store in Chico to carefully review every document before signing and insist on receiving an itemized receipt.
I visited the store to purchase a phone and activate a new line. I was told the phone qualified for a promotional discount and that several accessories would be included with the purchase. However, I was not provided with a clear breakdown of the phone price, accessory costs, or the total amount being financed before the transaction was completed.
The purchase was financed through Bread Pay on a 24-month 0% APR plan totaling $2,238.53. After reviewing the financing agreement, I discovered that the accessories I believed were included with the phone had been added as charges. I also did not receive a receipt at the time of purchase.
My concern is not simply the total amount financed, but the lack of transparency regarding how that amount was reached. Customers should be given a clear explanation of all charges and an itemized receipt before agreeing to financing.
Based on my experience, I recommend asking detailed questions about every item being added to the sale, reviewing all financing paperwork carefully, and verifying that any promotional offers or included accessories are clearly documented in writing before signing.