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Matthew Lawson
Aug 5, 2026
David helped my wife and I with a large format (24x36) scanner issue, even busting out the cleaning supplies to clean the scanner components. Thanks again for going above and beyond with full-service scanning and next day pickup!
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Jay Lawrence Kiman
Aug 2, 2026
I am "no spring chicken"! Lol, some technology can be quite challenging for me. David today went above & beyond to get my laptop shipped & help me access audition sides that I couldn't get to. He was so cool & kind & patient!
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Daron Anderson
Jul 19, 2026
I suppose if you're shipping a package, things are pretty straightforward. If you need actual detailed help with a delivery change, the store level is absolutely useless.
They'll hide behind a smoke-screen saying they can't reach out or modify a delivery to change instructions when a change may be necessary.
How to bypass their obstacle? Search FedEx Distribution Hub. Guess what, it's in Arcadia. The number is local, and they answer in two rings at most. I had a problem receiving my delivery, because of a key issue at building.
The delivery hub staff found the truck and driver, reached out to the driver's supervisor, and the driver called me within minutes. The delivery hub even said call us any time if there's an issue and we can help.
So if you're needing help changing delivery instructions, the store is not the place to go.
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Arda Tashdjian
Jun 24, 2026
I took my express packages at 5:02, and because the cut off is at 5:00, they would not take my packages. The express driver was still loading his truck, and he would not take it either. Good job FedEx, great customer service. If the driver was not their loading the rest of the express packages, I understand, but he was still there, truck open, loading. I was in the parking for 1 minute waiting for a car to pull out so I pull in....
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Wali Abdul Hakim
Jun 19, 2026
The service at this location is A++++. Knowledgeable and quick.