DIOR

Reseñas

• KK

  Kevin

  1 day ago
  3.0
  bought $500 sunglasses and they can't even mold it to fit my face. googled where to go to get it fitted & it said this store would do it..get there in person nope they said take it to the optometrist. should say that on their website they didn't answer the phone when I tried calling several times.
• JN

  Julie Nguyen

  Aug 5, 2026
  1.0
  I ordered a dress from Sissa and she never replies to me. I dont know where is my dress, when will it delivered. I texed her days by days and even tried to call her but she never pick up the phone or reach me back. I called the store and the keep me holding the line until I drop it, still nobody reach me back. Worst service!!! Need to call my bank to dispute the transaction, could never imagine Dior service works this way even I’m a Vip client.
• MC

  mayra chong

  Jul 27, 2026
  2.0
  My family and I had a very bad experience here. My husband and I were trying to buy some gifts to our daughters, a wallet and a pair of sunglasses and we were not able to buy anything due to lack of care and knowledge . The employee was trying to sell me the display wallet as it was the “last one” but for $500, a display wallet doesn’t meet Dior standards. Secondly, my daughter chose a pair of glasses, we had waited more than 40 minutes just for him to tell us he couldn’t find the ones my daughter wanted because he didn’t know the glasses came with the chain on them. We decided not to buy anything because we didn’t want a display item and the lack of care and knowledge about what he was trying to sell was not okay. the employee did get upset we didn’t buy anything and he rolled his eyes at us. I am very disappointed in how the employee handled his own mistakes and how he failed to meet Dior standards. We didn’t buy because they didn't have what we asked for.
• KB

  Karley Broyles

  Jul 7, 2026
  5.0
  The Dior staff were so incredibly hospitable, it blew me away. I didn’t buy anything and I had only stopped in to look around, but the two gentlemen on the second floor (on 04Jul) were so kind and personable!
• DK

  Digital Khabib

  Jun 30, 2026
  1.0
  Dior occupies the pinnacle of the LVMH hierarchy, a brand synonymous with heritage, 30 Avenue Montaigne, and the meticulous craftsmanship of haute couture. Yet, beneath the veneer of its $80+ billion annual revenue, its digital gateway is suffering from a systemic rot that betrays the very values the Maison claims to represent. The Observation — Lighthouse 13.3.0 (Captured June 2026) You spend millions on runway set design and cinematic campaigns to project an image of perfection. You then route your global clientele through a digital portal that fails the baseline standards of the modern web. The irony is corrosive: you sell "dreams and elegance," but your digital storefront functions like an afterthought. Core Web Vitals: You are failing the objective performance standards of the current internet. A Maison that prides itself on "excellence" is currently providing a substandard, stuttering experience that would embarrass a mid-market retailer. Largest Contentful Paint (LCP): The benchmark for a "good" experience is 2.0 seconds. Your failure to hit this mark is not a technical quirk—it is a functional barrier that disconnects the user from your "dream" before they even engage with your product. Performance Score: Firmly rooted in the "failure band." The experience is bloated, unresponsive, and fundamentally misaligned with the premium pricing of your catalog. The Arithmetic of Institutional Neglect Haute Couture gown: $50,000+. Brand heritage: 80 years of excellence. Digital gateway performance: Pathetic. A Maison that treats the stitching of a lining with obsessive precision is currently allowing its digital presence to load like a broken piece of legacy software. This is not a "tech issue"—it is a governance choice. It is the decision of a management team that views their digital footprint as a low-priority asset, disconnected from the prestige of the physical boutique. The Accessibility Liability You speak of "inclusion" and "diversity" in your ESG reports, yet your digital storefront remains a barrier to entry for the visually impaired. In 2026, a global leader that treats accessibility as a legal box to tick—rather than a fundamental pillar of brand integrity—is not a "forward-thinking" Maison; it is a structural liability. You are effectively signaling that a massive segment of your potential clientele does not warrant a functional, inclusive digital environment. The Verdict Dior is a brand built on the pursuit of "the art of making." By allowing your digital infrastructure to degrade to this level of incompetence, you are not just failing your clients—you are mocking the culture of excellence you claim to embody. You are a multibillion-dollar institution with the web performance of a hobbyist blog. You have the capital to be world-class; you have chosen to be stagnant. Stop the vanity marketing and the bloated, unresponsive interfaces. Structural Remediation Required.