RS
RUBAL SINGH
Aug 21, 2026
Friday 08/21/26 at 7:30. I am writing to bring to your attention a disappointing experience I had at your Subway location recently, specifically regarding the quality of the food and the customer service.
I ordered a simple sandwich with cheese, spinach, and lettuce. However, the lettuce provided was completely brown and looked very old. When I politely asked the employee to please give me fresh lettuce, he was initially going to do so. However, another employee (a larger white woman) intervened and told him that what was out was all they had, which the first employee then repeated to me.
Because I wanted fresh ingredients and did not want to risk getting sick, I ultimately refused to purchase the sandwich. I deeply respect food and disliked having to leave it, but I expect fresh food when eating at Subway. I explicitly told the staff that I needed fresh food, not ingredients that looked days old.
As a business owner, I thought you should know that customer service and food quality like this—particularly from the female employee mentioned—are hurting your business. People visit Subway for fresh options, and that is not what was provided.
I hope you will look into this matter and ensure your staff is prioritizing food freshness and customer service moving forward. I’m not coming back to this location but for future costumer’s these employees need proper training and fresh food. Thanks
AC
Ankush Chaudhary
Jul 30, 2026
Lady very nice nd friendly
BD
brian dills
Jun 10, 2026
Leaha is a wonderful employee, made everything perfectly and was extremely friendly and pleasant, I will be looking forward to coming back to this location
EF
Earnest Fudge
Jun 4, 2026
Y'all need to teach your employees about the right way to handle certain situations. Like if you have to sneeze. Put it in your elbow. Or better yet take a couple of quick steps and get away from the sandwich line. Definitely don't turn around and blast it into the open air. Thursday June 4th, around 8:00 in the morning. No Subway for me
My experience at Subway was not good. While making a vegetarian sandwich, the staff didn't change gloves after touching meat, which goes against hygiene standards. Also, the worker's behavior was inappropriate for customers. I hope management will pay attention to this."