Extremely Unprofessional Staff and Terrible Management
This is by far one of the worst locations I have ever dealt with. The staff is extremely disrespectful, rude, and completely unsuited for customer service.
The supervisor/manager is completely neglectful—she stays on her phone the entire time, ignores people waiting, and speaks to customers and drivers with zero respect. Instead of doing her job and managing the store, she creates unnecessary problems and delays.this location is a nightmare due to the horrible attitude of the staff. They need serious retraining or new management that actually respects people. I definitely do not recommend this location to anyone.
FIRST and NOT the last time! The staff were very welcoming, they were chanting for my Soccer Team and just good vibes!!! I’ll be coming back
S2
SherryT 247
May 21, 2026
Melissa at Wingstop gave AMAZING customer service! She was super friendly, patient, and made sure my order was perfect. You can tell she really cares about the customers and keeps such a positive attitude even when it’s busy. Employees like her are the reason people keep coming back. Thank you Melissa for being so kind and professional — you made my whole experience better! Wingstop definitely has a great one on their team 💯🔥
I had to leave another review for Erick, Alma, Jenny, and Leo at the Baldwin Park Wingstop because this crew seriously deserves recognition! The food was SO good yesterday that I literally came back again tonight lol. Everything was fresh, hot, perfectly seasoned, and made with care. You can tell they actually work hard and take pride in what they do.
What really stands out though is how kind and welcoming they are every single time. Even when they’re busy, they stay professional, friendly, and keep things moving with a positive attitude. That kind of customer service is rare nowadays and it honestly keeps people coming back.
Huge shoutout to Erick, Alma, Jenny, and Leo for always showing great energy and making customers feel appreciated. Baldwin Park Wingstop is lucky to have a team like this!
EA
Eddie Alvarez
Apr 25, 2026
Wingstop has fallen off big time. The original hot was dry, and 32 bucks for a 15 piece. Probably not returning to wing stop any time soon.
Connie the morning manager knows what shes doing! Great service from staff overall 👍🏻