The UPS Store

Reviews

• ZA

  Zhu Aryong

  Feb 23, 2026
  1.0
  I went there 3 months ago and I had a very poor experience at this UPS Store. I needed to print 2 pages and wasn't sure how to use the self-service, so I politely asked for help. The staff member's attitude changed immediately and they seemed very annoyed that I was asking, even though there were two employees available. They tried to charge me $5-$6 for just 2 pages! I ended up leaving and going to Office Depot in Rosemead, where I only paid 67 cents for 3 pages. The service here is unfriendly and the pricing is a total rip-off. I won't be coming back.
• KW

  Katie Wong

  Jan 5, 2026
  5.0
  Cleanest, most organized UPS I’ve experienced. Staff is so kind, nice, and patient- esp Sherif and Cat.
• KG

  kevin green

  Dec 16, 2025
  5.0
  Would've been 6 stars .. except there's usually a line of 3-5 customers most of the times I've been there. Great service & staff, just need another 1 or 2 of them.
• MS

  Mitch Sheen

  Feb 26, 2024
  1.0
  This is second time happened to me at this store ! First, I just move in to this area. Second, the UPS sent my packages to this location for only one deliver attempt. Third, the Indian manager not allow me to pick up my packages because my ID address hasn't change to the current address yet even I proof my water statement. he is not even look at it Fourth, The Indian manager and kerchief lady gave me a weird laugh and said : you are not going bring your package back today ! I feel very insulting and being discriminate when I visit this location ! I WILL NEVER RETURN HERE AGAIN !