NK
Nicolle Kennedy
Jan 31, 2022
Hi! I go here all the time to get sandwiches for my daughter and I, which are normally great. However, I went there today and ordered 2 sandwiches both the same - turkey, extra cheese, lettuce and mayo. When I got home, I open up our sandwiches and one of them was turkey, pepperoni, bacon and black olives. Well my daughter and I are both allergic to black olives so I had to throw our sandwiches away! Super disappointing since we always have a great experience here, especially with the customer service. I tried to call multiple times but there was no answer. I know mistakes happen but my 5 year old daughter was upset that she didn't get her Subway. I'd like for someone to reach out to me so this could be corrected. My order number / term ID is 1/A-378215, which is located on the top of my receipt. Again, this location is great and so are the people working there. This was just a one time mistake. I hope to hear from you! Thanks!