The UPS Store

Reseñas

• AC

  Alana CK

  Jul 25, 2026
  5.0
  Super helpful staff
• HW

  Helene Walter

  May 3, 2026
  5.0
  I have always had excellent service from everyone
• ME

  Martha Estrada

  Dec 17, 2025
  1.0
  Such a rude young lady working 12/17/2025 at 11:45 AM . I did an amazon return - walked up to the desk and mentioned I have an Amazon return and the lady just stared at me and then I asked what did she need from me and she just continued to stare at me very rudely and then she responded with attitude. ‘Do you have a code’ and I said ‘yes here it is,I didn’t know that’s what you were looking for’ and then she continued to say ‘well usually customers know what to do’ , mind you It’s my first time doing a return at a UPS, very rude lady very short and then sarcastically says you ‘have a great day with a high-pitched, sarcastic tone very uncalled for and unprofessional, and I’m just so confused as to why she treated me that way. Just had a glaring stare with no communication- i had to ask what she needed from me to process the return
• CM

  Cyrus Mozayan

  Aug 1, 2023
  1.0
  I used this shop because they're closer and I was trying to avoid driving in traffic. But unfortunately, people working at this location are completely incompetent. I dropped off a box of frozen food for overnight shipping. They did not send my box because they thought there was dry ice in the box. They did not bother to call me untill 28 hours after I dropped it off to say that they did not ship my box. The entire food went bad and had to be discarded. No refund for the food they destroyed either. I'll NEVER use this location again. I've used the UPS store located at the junction of 41st Ave & Soquel Drive many times and I've never had ANY issues there. They are fantastic!