SL
steve lopez
Jul 13, 2026
WHY WOULD I ORDER WINSTOP AND HAVE DELIVERED TO ME OUTSIDE OF WINGSTOP
Placed an order on the wingstop app 05/29/2026...I selected delivery, it asks you to input your address, did that, proceeded to order my food, checked out, did not change the address to the wing stop address (cause apparently Im going to order delivery and wait outside the wing stop location for my delivery)....I called the delivery company when I noticed the delivery address was wrong, and they told me to call the location, called the location over and over and over with rhe phone just ringing, (you can call that location at any time and no one will pick up the phone) then I get a picture of my order sitting outside the rosemead wingstop location I ordered from marked as delivered....I have called the location daily and still no answer, I have submitted written forms, I have called 3 times and waited for 48 to 72 hours for the store manager to contact me and I have not been contacted.....all three people I spoke with from customer service have said that it is a glitch ON the appp
WHY WOULD I ORDER WINSTOP AND HAVE DELIVERED TO ME OUTSIDE OF WINGSTOP
I DO LIKE THIS LOCATION THE FOOD IS GENERALLY GOOD, CUSTOMER SERVICE AND THE WAY THEY HANDLE ISSUES MUST BE REVISED....
Has still not been resolved, keep submitting form and calling customer care and get told the will handle it.....still nothing.....07/13/26