Bad service, lack of staff.
ZK
Zelph Kinderhook
4 days ago
You know the franchisee is cheap when you walk in on a 85° hot day and they only have fans running, no AC! Lame! This place is the slumlord equivalent for a restaurant
I asked for a $4.99 6" Deli Fave Spicy Pepperoni and was surprised when the total was $8.54! $7.73 plus tax! When I asked why she claimed that I had asked for a spicy italian, when I know for sure that I asked for the spicy pepperoni because I even pointed at the sign that specifically shows the Deli Faves options.
She refused to re-make it or discount her mistake. She also claimed that the Deli Faves only give you 3 toppings and you can't choose them. Finally out of exasperation and hunger I wound up paying for it but told her that she was wrong. Apparently she doesn't care nor does the boss. Won't be coming here again.
This is a franchise. Steer clear of it.
Owner is cheap cheap cheap and will not honor digital coupons that are mandatory by corporate (i.e. 6.99 footlong deal).
I plan on writing their corporate office to notify them of this, since they can technically get in trouble over it, and I would encourage others to do the same.
I really enjoyed eating the tuna salad 🥗 bowl from here. I really like it a lot now. I also love the chocolate chip 🍪 cookies from here 😍. And it can not be a meal without an orange juice and water. I appreciate the service here 🙏.
KM
Kyle T Manfre
May 16, 2026
If I could ZERO stars then I would. The lady working of Saturday, May 16th at around 745pm at this location left us stranded the front completely unattended for several minutes.
She was the rudest woman I have encountered in a very long time.