The UPS Store

Reviews

• SB

  Samantha Bordiuk

  Jun 9, 2026
  5.0
  I went to this UPS right when they opened and Analese kindly and efficiently notarized and prepared my document for shipping. $10 for notarization, $1 for a manila envelope and $5 for a rigid cardboard envelope for my peace of mind. So easy for me! Thanks, Analese.
• RB

  Ronald Bass

  Jun 6, 2026
  3.0
  3 stars? 2 reasons: as a business owner myself, I have realized that customers sincerely appreciate the small things we do even if the cost is minimumal. Granted, discretion is key on our generosity. The UPS associates do not have the freedom to use such discretion, even if it's a one time courtesy to use a 3 inch piece of tape for a repeat customer. This shows that management is more concerned about the pennies than providing true customer service and appreciation. Secondly, the customer customer service response was extremely poor. No apology for the inconvenience of having to pay for a full roll of tape to use a 3 inch piece to seal the package. It didn't seem to matter that I am a repeat customer that always have their packages properly prepared for shipping except for this once I had forgotten to tape a self securing package. In addition, I offered to leave the now purchased roll of tape on the counter for others to use as a courtesy and was told that they don't allow that. It's sad really, profit over customers. No veteran discounts and no taping...
• LL

  LC

  May 18, 2026
  5.0
  As i waited in one line, myself and a Line of people behind me all observed the young bald employee with glasses act so professional and patient with an elderly woman’s escalating frustration. She became rude and belligerent because she couldn’t comprehend how to properly return something for free. Super star employee even offered to do it for her on her phone through Amazon after she still didn’t understand and continued to berate the store for trying to rip her off. So many people should not work in customer service this particular employee handled the situation with poise, class, professionalism, patience and kindness. I’ll definitely recommend this location to everyone I know.
• AY

  alan young

  Apr 15, 2026
  5.0
  Great place for all your shipping need. Close by, clean and friendly staff.
• VA

  Victoria Alarcon

  Apr 10, 2026
  5.0
  The customer service was great!