RM
Robert & Judy Maurer
6 days ago
Unfortunately our stay was 1 night,
Slept well, nice breakfast, lovely room
Didn’t get a chance to eat due to them saying they were making a big catering order which wasn’t the problem. The problem is the woman making the sandwiches saw us standing there ready to order for 15 minutes before she told us she wouldn’t be able to make us anything for 45 minutes. Put up a sign or tell us when we walk up. Don’t just look at us a dozen different times ignoring us and then tell us 15 minutes later of us standing around that you won’t be able to help us. I care less about not getting to order and more about wasting our time which would have been an easy fix as soon as we walked up if you just told us. She wasn’t in the back, she was up front by the ingredients and register and clearly saw us when we first walked up and didn’t let us know.
Wat een slechte Subway is dit. Beide dames (donderdagavond 23 juli) achter de toonbank toonden geen enkele interesse. Ze waren kortaf, keken je niet aan. Van klantenservice hebben ze hier blijkbaar niet gehoord. Als je in Williams bent, kies dan voor een ander restaurant.
KM
Kristie McGee
Jul 20, 2026
-HORRIBLE CUSTOMER SERVICE
-DRY CRUSTY FLAKY BREAD
-LONG WAIT TIME
If you check my page I don’t ever give one star reviews but this time I did.
We stood there waiting for an employee to help us it took her about 8min to come from outside then inside to help us. While we were waiting three others walked in to also wait.
Once the girl started to help us she did not greet us nor ask us what we wanted. So we had to initiate the conversation and she literally did ask what kind of bread I wanted for the second sandwich.
The whole time she was making the sandwich she was completely quiet and had little interactions.
Then we got the sandwiches back to the hotel and the bread was so crusty, mind you we DID NOT get the sandwiches toasted, like the loafs were drying out sitting in the bread rack. The whole sandwich started flaking apart.
Very disappointing one of the worst experiences I’ve had at any fast food establishment.
AM
Asad Mohsin
Jul 18, 2026
Visiting from Texas and stopped at this Subway, located inside a gas station, with my family. The food itself was good — no complaints there. But the service was disappointing and disrespectful.
From the moment we walked in with my family, the two employees working — an older woman and a younger woman — gave us dirty looks and treated us like we didn’t belong, simply because we’re Muslim. I ordered three footlongs, so we weren’t a small order, yet the whole interaction felt cold and dismissive. The older employee working the Saturday, July 18th 7:00 PM shift was especially unwelcoming.
As someone who owns a restaurant myself, I understand how important hospitality is, and this fell far short. What made it worse was that at the end of the transaction, the younger employee asked for a 5-star review — after treating customers this way.
Good food doesn’t make up for how we were treated. No one should have to deal with this kind of behavior while just trying to order lunch with their family. Can’t recommend this location based on the service we received.