Subway

Reseñas

• PP

  Paka M. (Shaka Paka)

  5 days ago
  1.0
  I initially tried to resolve this directly with Subway because I wanted to give them an opportunity to address the issue privately, with the least amount of outward exposure possible. I specifically chose that route rather than immediately posting a negative public review. I placed a mobile app order for a footlong tuna sandwich on Italian bread. I picked it up and drove home, which is about 20 minutes from this location. Unfortunately, I did not open the sandwich until I got home. When I unwrapped it, I immediately noticed how little filling was on the sandwich, both in terms of the tuna and the vegetables. There was so little tuna that I actually had to use a butter knife to spread it out just to get it to reach both ends of the bread. The bread itself was also extremely hard and stale and did not seem remotely fresh. Had I lived closer to the location, I absolutely would have taken the sandwich back and asked that it either be remade or refunded. After a 20-minute drive home, however, that was not a practical option. Rather than immediately posting a negative review, I contacted Subway directly and explained what had happened, expecting that someone would at least acknowledge the problem and respond to the substance of my complaint. Instead, I received what appeared to be a generic, scripted response thanking me for my feedback and stating that it had been “shared with the team.” Not one specific concern I raised was addressed. There was no explanation, no meaningful follow-up, and no indication that anyone had actually taken the time to review what happened. The response came across as impersonal, dismissive, and insincere—the type of boilerplate reply that seems designed to check a box and close a complaint rather than actually resolve one. I deliberately gave Subway the opportunity to handle this privately before saying anything publicly. Unfortunately, the poor quality of the food, followed by the way my complaint was handled, left me feeling that my concerns simply did not matter. I did not expect anything unreasonable. I expected a fresh sandwich made with an appropriate amount of ingredients and, after that failed, a sincere response from someone willing to actually address the problem. Neither happened, and that is why I am leaving this review.
• JB

  Jackson Brabant

  6 days ago
  1.0
  Genuinely wish I could leave a 0 star review. We walked in and stood at the front of the line. There were no other customers in line. There was 2 girls in the front, one of them decided to walk to the back and go do something else and completely ignore 2 of us standing for 5 whole minutes waiting to order. There was another girl "working" the register. But instead acknowledging, or assisting the customers in line, she sat there talking to a friend who was sitting at the table. The customer service is at an all time low. I genuinely hope this location hires better employees. Maybe consider hiring people who actually need the job and want to work. This happened at around 2:20-2:30pm on 9/27.
• JG

  Jena Rose Graham

  Sep 10, 2026
  5.0
  Christian was a pleasure to meet and his sandwich, nacho recommendations, and cookies were delicious. (Cheesecake and macadamia) I just had one heck of a day from viewing my brother who passed away Aug 28th to getting a call at work that my daughter was not coherent and in an ambulance on her way to the emergency room. I couldn’t decide what I wanted to eat for my first meal of the day at 9:30 pm He greeted me with a smile even though he was exhausted from school. He made me laugh and told me he is going to Jted and his passion is to be a Dr. his drive and passion for his dreams to be a physician one day shines through his personality and I only hope that he never gives up no matter what life throws at him because we definitely need more compassionate physicians in the world. Good luck with all your endeavors! May the good lord bless you! Thank you!
• AH

  Adriel Hernandez

  Aug 2, 2026
  5.0
  Kristan was very nice and gave good recommendations to make my sandwich better.
• DP

  Debra Parrish

  Aug 1, 2026
  1.0
  Ask for bread to be toasted for vegi sandwich and when wife brought it home the cheese was so melted into bread couldn't taste it. The vegis were all wilted and missing ingredients. Wasted money as went into trash! Never again! Should have listened to the bad reviews of this location!