The UPS Store

Reseñas

• OV

  Oly Vel

  3 days ago
  5.0
  Yes, sometimes the wait is longer than expected but, it's because they provided quality customer care. My faxes, packages and other needs are in wonderful hands. If you're in a rush please don't complain you had to wait, factor it in... they do a great job.
• RA

  Richard Andrews

  Sep 21, 2026
  5.0
  I've been with this store for many years po box and shipping services and they are always helpful and professional i appreciate the services and all the staff always doing a great job from my experience i see.
• DG

  Delia Gastelum

  Sep 21, 2026
  5.0
  There was a gentlemen a few months ago that trusted me to come back and pay for a $10 notarization. I was struggling emotionally at the time. He was very professional. I came back and paid the next day. I was very grateful.
• DL

  David Leon

  Sep 17, 2026
  1.0
  Waited patiently to send a return back to a warehouse. Every other location has been able to complete my returns without paying fees, this location is the exception to them all apparently. Even if Verizon has done all the work in providing return information, employee refused my return without an additional payment to this franchise location. Now advised to avoid this location for known issues with co-owner Jason lashing out at customers after verbalizing their experiences.
• RM

  Richroc M

  Jun 17, 2026
  1.0
  Update: just don't come to this location. Bad service all around and if you complain to UPS they don't do anything because this is a franchised location. The owner will even message you back to gloat about how his family is untouchable. Best advice I can offer anyone do not come to this place. Offer up your money to a store that's not run by employees and owners that take glee in offering the worst service possible. I've dealt with bad customer service but it's different when it's staring at you with the smug look of a 90s comedy bad guy. This kid had the nerve to act like I didn't have my package sent to an access point and lazily looked around for my package until I pointed out where it was. From there things got worse. He brought up a $5 charge to re-direct my package there so when I had the gall to ask why I was getting charged more when I already paid $7.99 to re-direct he doubled down on his snideness and very matter of factly said "because I just told you". I asked him where I was supposed to see where this extra charge would be incurred and he said there was no way to know ahead of time. So not only did they spring a surprise charge for picking up my package after I had already paid but the employee refused to elaborate on where I'm supposed to know about this charge before hand. I accepted and paid but your employees need a good lesson on manners and customer service. I shouldn't have to be derided and chided for simply asking why I'm getting charged extra and why I wasn't told before hand. I did lose my cool because of how slimy this kid was acting but it wouldn't have ever gotten to that point if the kid simply provided an adequate explanation without acting like a complete obnoxious jerk!