LC
L.L. Carroll
May 1, 2026
I was reminded today why I dont usually go to this subway. It's not about the food, but about the staff, their attitude and their ability to make the food. So i asked my husband to pick up lunch, Before he could even order, he could tell that his presence was an inconvenience. I had asked for a protein pocket, which I get frequently at other locations. It normally comes with jalapeños, which i ask for none, never a problem. In fact, other locations will list what's in the protein pocket and make sure im OK with everything. I once asked if I could sub the jalapeños for pickles, i was told they aren't supposed to do that.. no biggie. Today, this girl gave attitude said that they aren't supposed to take things off of the recipe. That was new. Asked for extra tomato (which is in the recipe) and she refused. That hasn't happened at other locations. Im guessing she was annoyed with the requests because when I opened up the package, the whole Tortilla was ripped in half. Had to totally reconstruct it into 2 small wraps. Girl, I get it, food service can really suck sometimes. I know. I worked in it for a very long time. But if you aren't happy, find something else.
I think I'll stick with the Subway at Broadway and Houghton. The employees that have served me there were so beyond friendly and helpful, and they have made great food each time.