Cricket Wireless Authorized Retailer

Reseñas

• PB

  Paulette Bailey

  Jul 8, 2022
  1.0
  I can't solely fault the business, but since that employee represents that business, that's why I chose this rating. But for This Store Only. The associate, who blatantly, and I say blatantly because I knew immediately after the return-exchange process and he presented me with what he decided was gonna be my refund. I was refunded $19.02 but I already knew my actual refund was supposed to be $81.40. at first my plan was to use the credit plan Cricket uses, however the phone had to be a specific dollar amount in order to process a sale like that, so I decided to just pay for a phone which my son went in person to purchase. I actually wanted a different phone, but the store didn't have one then. The phone I bought was defective, so I returned it, by that time the phoneI originally wanted was now in stock, so I did an exchange, also, I'd taken photos of the original receipt, which on the day of the exchange this salesperson informed me he needed to keep. (Normally old transaction receipts are stapled to the exchange or return receipts). I retired after 35 years from retail sales, so consciously or unconsciously, I do sales tabulations with every transaction. I already knew what my refund was supposed to be. I even challenged the young man about the refund amount and the absence of my new receipt which would reflect the entire purchase process, he was uncomfortable with me from that point on, even giving me a phone case, a heavy duty glass lens cover, some other stuff, which I informed him, I'd accept his offerings, but that didn't negate the monies owed, that if he was that desperate to keep my money, he could keep it, just be aware I am aware of what he'd done and would let everyone know about it.
• RW

  Raymond Wilson

  Dec 20, 2021
  5.0
  Amazing should get a raise
• AA

  Aaron Amezcua

  Apr 7, 2020
  5.0
  I needed some assistance with my service and Eli definitely went that extra mile. Thanks Eli, you rock.
• LP

  Luke Pagel-Stumpp

  Jul 19, 2019
  5.0
  In a crucial situation, Eli at the Apache and McClintock Store pointed me to a store easily and willing to aide in the services I was needing. I will refer Eli to any customer who is in a situation that is tough. Thank you!!!