AV
Alberto Velabel
Aug 21, 2026
"I visited the Subway located at Hayden and McDowell today, Friday, August 21, at 3:00 PM, and had a terrible customer service experience. The two employees working at the time were extremely rude, unwelcoming, and seemed completely miserable. One of them was a white woman wearing loose clothing, and the other was a Black woman who had a very condescending and hostile attitude. They both looked angry and acted as if serving customers was a massive burden When I asked to have my bread toasted a bit longer, the employee just left it in the toaster for barely 5 seconds and dismissively told me it was already done and couldn't be changed. We only get a 30-minute lunch break, and spending our hard-earned money to be treated this way is unacceptable. If these employees don't enjoy working with the public, they should leave the opportunity to someone who actually wants to work with a good attitude. I hope the store manager—who I sincerely hope is not one of them—reviews their staff and fixes this system, because customers deserve basic respect.