LW
Linda Walls
Jun 12, 2026
Subway on Sheldon -- arrived at 7:30 (8pm closing time). There's a handwritten sign on the door "closed at 7". Employee inside said Subway at Frontier Village is open. Arrived in Frontier Village at 7:45 -- Door is locked. Hours posted on door show 8:00 as closing time. Employee inside says, "We closed early."
Poor customer service. I notified Corporate.
I ordered online. Went into this location for the first time, and as I walked in the old guy's head was down, making a sandwich. I said hello and my name, and that I was there to pick up an order. He rudely said that "all pickup orders are right there on the pick-up area." How would I know? I don't work there! He didn't even look up, or welcome me. Then, I asked if there were napkins inside of the bag. He said "no, they're over there by the door." His demeanor was just off-putting and from a previous review, I think he must be the franchisee owner, because I don't know how anyone would employ this jerk.
It's really nice to walk into an establishment like this and be greeted, helped with a smile and not asked for a tip. The restaurant was clean, frequented by patrons and yet I did not wait to be served. Offered potato chips, cookies or drink. It was a pleasure going here for lunch.
Line was not filled and their was crumbs all over their boards veggies mixed in with other veggies not a pleasant sight at all. I got my sandwich and bread was hard they refused to do anything about it. Staff looked annoyed with my complaint. Would not recommend this subway to anyone at all.
SV
Stanley Vorce
Dec 5, 2020
Possibly the best quality SubWay in the quad-city vicinity.
Most customers were thoughtfully wearing masks, too.