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Certificado por la marca

Subway

3.9
(453 reseñas)

Información del negocio

(602) 274-7771
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
1950 W Indian School Rd, Phoenix, AZ
85015, Estados Unidos

Horario

Lunes8:00 - 22:00
Martes8:00 - 22:00
Miércoles8:00 - 22:00
Jueves8:00 - 22:00
Viernes8:00 - 22:00
Sábado8:00 - 22:00
Domingo8:00 - 22:00

Reseñas

3.9
453 reseñas
5 estrellas
240
4 estrellas
77
3 estrellas
47
2 estrellas
27
1 estrella
62
  • NG
    Nathan Gordoa
    Sep 26, 2026
    1.0
    Made a order and Riva who was qorking there called back said they didnt have items i wanted . Told her to cancle the order because online doesn't give me the option and she just kept telling me she couldnt . When I called another store around the area they told me she should be able to and she just kept insisting that she couldn't and they told me they don't know why she didn't want to do it . Paid for food i never got and it didnt seem to bother her at all . Poor customer service. How do you leave someone alone in store who cant do something as simple as look a order up and cancel it
  • ZS
    Zean Shawl
    Sep 2, 2026
    1.0
    I was prepared to spend 30+ on two subs but your employe turnd me away. I will never come to this place ever again. Honesty zero stare experience.
  • ML
    Myla Luv
    Aug 28, 2026
    1.0
    ⭐️ 0 Star — Apparently Customer Service Is an Optional Topping🤣 I only go to subway for the sauce and the veggies lol A loved one and I had just finished a VERY long day of moving apartments and doing laundry next door to subway, and this was literally his only meal of the day. We were actually excited to get Subway because we had reminisced about it a few times but the prices are outrageous, so we don't go... Unfortunately, the experience was less “fresh, fast, friendly” and more “why did I bother?” We walked in around 7 PM 8/27/26 and immediately got the impression that the female employee working did not want to be there. I even apologized for coming in and said, “I’ll make it quick.” I was ordering ONE sandwich for two people. Truly, the dream customer. 😂 Instead, I was met with attitude, slamming things around, and an overall energy that made me feel like I had personally ruined her evening by walking through the door. Then came the Hot Honey sandwich situation.🤣💅 I was told that the sandwich could ONLY be made exactly as advertised and that I couldn't add or change vegetables because “that's just how it comes.” 🤣🤣As someone who actually worked at Subway years ago and went through Subway University in Texas, I found this particularly amusing. Since when did the vegetable station become a legally binding contract? 😂 Watch my Judy Justice episodes streaming on amazon prime Sweetheart lol always come correct... Thankfully, I ordered the sandwich EXACTLY how I wanted it through the app, so she ultimately had to make it the way I requested. Apparently the app has more authority than the person behind the counter. Lol Everything's recorded on rayband meta glasses sooo check it on tiktok lol I completely understand being tired. I completely understand having a bad day. I completely understand being underpaid and overworked. What I don't understand is making customers who did absolutely nothing to you feel like they're the problem for ordering food. I work in an office manager role at a dental practice, where I deal with frustrated patients, money, complaints, and difficult situations all day. I can be exhausted and still understand that the person standing in front of me isn't responsible for whatever happened before they walked through the door sweetheart. And apparently, I wasn't the only customer who noticed. There are already plenty of reviews mentioning the same attitude and customer-service issues.🤣💅 At some point, if the common denominator keeps being the same person, perhaps it's time for management to pay attention. I hope this employee finds a workplace that makes her happier, because clearly this Subway isn't it. But until then, maybe leave the personal frustration outside with the cigarette and remember that customers are simply trying to buy a sandwich. Has it looked like you enjoyed that cigarette? When you stepped out front. Lol The sandwich was not good. Bread was old. The customer service was absolutely not, but so glad I got my sandwich made MY way. Lol Management: please remind your staff that vegetables are customizable, customers aren't punching bags, and the sneeze guard isn't a percussion instrument. 💀
  • AF
    Aldo Anibal Figueroa
    Aug 8, 2026
    5.0
    Riva gave me an excellent service Food was fresh and well served The place was well sanitized nice and cool with a good positive well welcoming atmosphere. Love this Subway!!
  • TA
    Tracy Alexander
    Aug 1, 2026
    1.0
    Service with a smile? Definitely not happening today at this location! The employee was very unfriendly and extremely rude. Everything I asked her she blurted out inappropriate comments. Do I have any points I asked? No, she said even when I knew I had points. Can I have my receipt? I had to ask. She handed it to me begrudgingly. If you don’t like your job girl, find another one because you certainly don’t act happy to work at Subway. I ordered 2 footlong subs and not even a napkin was thrown in the bag. Subway is not cheap so just know I chose to patronize your store today but you will never see me in your shop again. No star was even deserved but I had to leave one to be able to leave this review.

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