Cricket Wireless Authorized Retailer

Reseñas

• SU

  Syed Aman Uddin

  Jun 26, 2026
  5.0
  Salah was really good and helped us getting the best promotion must recommend
• JR

  Julie Gomez R

  Apr 6, 2026
  1.0
  I switched from Metro PCS to Cricket with 3 lines! The iPhone 16e was for free when switching I don’t know if they still are, but I got 2 iPhones 16e for free and I got 1 iPhone 17 pro max in payments with progressive leasing. I asked HOW MUCH WILL I BE PAYING A MONTH FOR THE PHONE since I am doing payments on it, she said $60 A MONTH and the phone is around $1,400. When the girl was setting up my phones I asked her HOW MUCH ARE THE SCREEN PROTECTORS AND THE PHONE CASES FOR THESE PHONES. I obviously asked HOW MUCH because I was going to buy them. She said it’s ok I can give them to you for FREE I was like ok thank you. No one will say NO to 3 screen protectors she also gave me 1 phone case for the iPhone 17 pro max and a charger box that plugs into the outlet. She didn’t tell me that progressive leasing had an app where I can give my payments or see how much I owe. she also didn’t tell me if cricket had an app to pay my phone bill. When I found out about progressive leasing having an app and that I can see how much I’m owing I decided to take a look at that. It said I owed around $3,700. When I seen the amount I decided to go back to the store they told me that I have to contact progressive leasing. So that’s what I did I asked them why am I owing that much they said that the amount for 12 months. I asked the representative from progressive leasing if he was able to see my purchase he said yes I asked what was in the purchase he said I had the iPhone 17 pro max and 7 SCREEN PROTECTORS. Keep in mind I only went for 3 PHONES I ONLY GOT 3 SCREEN PROTECTORS 1 PHONE CASE AND 1 CHARGER. THE REASON WHY I GOT IS BECAUSE SHE SAID IT WAS FOR FREE. She never mentioned it will get added to you progressive leasing account! Also she put I got 2 screen protectors for MOTOROLA PHONES IDK WHERE SHE GOT THAT FROM BECAUSE I GOT 3 iPhones. I went back and the “MANGER” was there she said the scanner was reading the bar codes wrong ok I get that. BUT WHY SAY THE STUFF WAS GOING TO BE FOR FREE WHEN IT WAS NEVER FOR FREE. I could’ve went somewhere else for cheaper screen protectors or ordered them online. Today 04/06/2026 I went to pay my phone bill I got a message that it was $93.59 I paid with a $100 bill I was distracted downloading the MY CRICKET APP and signing up when she gave me my change. I just got the change and put it in my purse when I got home I was going thru the msges of how much I paid. I seen that it was the $93 and she only gave me back $1… I will never return to that store even if it’s the closest to me! And you can keep the change it seems you guys need it more than I do. I called twice and the 2 time she answered and hung up!!! I believe her name is Marissa!!! Skinny girl. I can’t remember exactly her name but similar to that….