TW
Teddy Williams
Sep 8, 2026
Ordered online. Started to pick up but saw the order was not correct. Said I could wait while they finished with the customers they were helping. Rico made a big deal out of fixing the order. Said “ not everyone is perfect like you” Finally got him to fix it, then he proceeded to stare me down.
The co-worker tried to calm him down.
Go here often and never had problems until today, the ladies are very friendly and helpful.
Flip a coin and those are your chances that they’ll get your order. Even when you clearly show the workers it went through and it charged you money they’ll just give you blank stare and won’t apologize, just give you attitude about it. Genuinely don’t understands how this happens all the time, today was the last straw.
Quality of the food is okay. but the employees are terrible. I placed an online order today directly through the subway.com website and showed proof of my purchase but their systems were down and they didnt get my order they still refused to make my sandwich unless i paid cash even though i showed them my purchase. Manager was not in and even though i was being kind and like no i totally get it.. its fine i used to work at subway for 2 years and was a manager at a subway in utah in 2015. But these employees were all stressed out way more than they needed to be and still the fact that i showed my proof of online order purchase and the withdrawal from my bank account they still wouldnt make my sandwich which i even used 2 dollars of my reward points towards. I will not be going back to this location again. The manager is a sweet lady but her employees are terrible for the most part especially after my experience today im not going to come back there im going to the Elliott and dobson road location from now on.
Quickly made our 2 footlongs just as ordered.
Recently renovated and looks fresh just like their sandwiches. Great staff and clean.