Went to Wingstop for the first time today, and unfortunately, I was really disappointed.
I was helped by Lamar, who seemed pretty tired, but honestly I would be too. Food service is no joke, and I have a lot of respect for people working those kinds of jobs. He took my order and mentioned the survey, and I told him, “Bro, I’ll do it for you right now.” He seemed genuinely grateful and immediately perked up, which was my goal. I completed the survey, he took a picture of it, and then gave me my order.
I live less than five minutes away, so it's not like the food was sitting in my car for any significant amount of time. I could have walked if I hadn't been picking up groceries. The wings were so incredibly dry that I genuinely could not chew them and had to spit them out. Even the skin, which I normally love, was unpleasant because it seemed severely overcooked and stale. It was dry and waxy, and I couldn't chew that either.
My order came out extremely quickly. At the time, I assumed it was because I had just completed the survey for Lamar and he was just being friendly, but after actually trying the food, I couldn't help but wonder if the wings had been sitting for a while before being given to me. :(
I spent about $26 and was only able to eat the fries. That's really disappointing for a first experience, especially at that price.
I wish I had waited to complete the survey until after I tried the food. I wanted to do something nice for Lamar because he seemed like he was having a rough shift, but unfortunately, the food quality was bad enough that I don't see myself coming back.