Subway

Reseñas

• HR

  Hugo Valdez (Rebooch)

  May 31, 2026
  1.0
  Mobile ordered and got double protein. When my sandwich did not have double protein even I got it, the employees lied to me and told me that it did have double protein
• JM

  james merkle

  May 26, 2026
  1.0
  Boycott this store, they do not honor the rewards club or the 6.99 foot long promo !
• SP

  s p

  May 1, 2026
  1.0
  Walked in with paper coupons and was immediately told they are not accepted. Waste of time and all the advertising on tv about 6.99 subs. Walked out and went elsewhere. In what world is a subway sub worth 14+ dollars. Good luck!
• MF

  manny fig

  Apr 10, 2026
  1.0
  The service is exceptional. Low rate because the employees were ordered not to accept a "2 for 1" coupon. No signs were posted and we ordered, subsequently were advise that the coupon was NOT to be accepted at that store. We drove 10 miles to that store fir the 2 for 1.
• DP

  Deepa Patel

  Apr 1, 2026
  1.0
  I had a very disappointing experience with my recent online order at this Subway location. Order Details: Order No: 0E980655-3cS Store No: #31208 Order Time: 4/1/26 7:10 PM I placed an online order expecting it to be prepared according to the customization I selected. However, when I received the sandwich, it was clearly not made as ordered. Mistakes can happen, so I drove back to the store—especially inconvenient since it was already late in the evening. When I returned, the situation became even more frustrating. After going back to the store and waiting for the issue to be addressed, we didn’t get back home until around 8:15 PM, which caused unnecessary delay and inconvenience. While I was trying to explain the issue, the staff member repeatedly made me repeat everything twice, acting as if he could not hear or understand, which felt disrespectful and dismissive. What made the experience worse was the behavior of the staff—they were looking at each other and laughing in an inappropriate manner while I was standing there trying to resolve a legitimate issue. This made the situation feel very uncomfortable and embarrassing. Eventually, they agreed to remake the sandwich, but at no point did anyone apologize or acknowledge the inconvenience caused. There was a clear lack of professionalism, ownership, and basic customer respect. Customer service is not just about correcting mistakes—it’s about how customers are treated during those moments. A simple apology and respectful communication would have made a significant difference. I hope management at Subway takes this feedback seriously and ensures staff are trained to handle customers with professionalism and courtesy.