I placed a pick up order while sitting in my car outside. There’s no option to heat up the bacon for a BLT. I immediately walked in, nicely asked if when they make my pick up order if they could toast the bacon. I was immediately met with push back that they had “just opened.” I said absolutely take your time! I just really hate raw bacon on my sandwich. I was met with a loud “IT IS NOT RAW.” I apologized and said I meant “cold” bacon. These dudes are beyond rude. And shocker! My bacon is ice cold on my blt like it just left the hormel package. This restaurant was my last resort between McDonald’s and Taco Bell. Should have chosen the ladder! I wish I could take my tip back.
I rarely leave negative reviews, but after today's experience, I felt it needed to be said.
I stopped in during my short work break, and the customer service was disappointing from the moment I walked in. The employee had a bad attitude, acted irritated when I made a small change to my order, and practically threw my sandwich onto the counter. It made me feel like I was an inconvenience for simply ordering food.
I work with customers every day myself, so I understand that everyone has stressful days. But when you choose to work in customer service, professionalism still matters. If you're unhappy with your job, don't take it out on the people who are supporting the business.
The sad part is this isn't the first time. Almost every visit, no one greets customers, no one smiles, and the atmosphere feels cold and unwelcoming. A simple "Hi, how are you?" goes a long way.
I hope management takes this as constructive feedback because this location has the potential to be much better. Customers deserve to feel welcomed, not like they're bothering the staff.
There's a mean grumpy dude working here. With light brown hair and a beard, wearing the subway cap. He was really rude and sassy when we asked to edit my order
I explained kindly that I wanted to add vegetables to my order and he said there was nothing he could do?
He also lied about it being busy, the parking lot was empty and there was no one in the restaurant when we arrived. Then he said " its an hour until closing so"
It was not only an hour but an hour and twenty minutes, as if it doesnt take less than 5 to add vegetables & sides of sauce in the system - he simply didnt want to have to do anything
Anyways I dont get subway often and it was weird and off putting to be treated so meanly. Really un-expected behavior 😩 Literaly what the heck lol 😶
DM
Dylan Morsch
Jun 21, 2026
Asssssssssssssssssss
Second time I've been in this location both times I waited in line for at least 20 minutes while they focused on pick up orders for people who aren't even there, they also accepted 1 of the 3 coupons I receive in the mail last time I came in and told me it wouldn't work this time. Also the guy just slaps the veggies on the sandwich without spreading them out of anything. I will not be back to this location!