The service exceeded my expectations. The entire team was incredibly knowledgeable and made the whole process smooth and stress‑free. I’m impressed with the level of care and professionalism.
JC
Jessica Jasmine Conde
Jan 3, 2026
I’ve been a cricket wireless customer for over 7yrs. Won’t ever change to any other carrier. This place has treated me to the best with unbeatable prices, great deals and amazing customer service!!! I’ll remain a loyal customer!! Thank you for my new phone btw!!!
I guess when you hire new employees they decide what the rules are. They stated that my husband had to have the main person on the bill standing right beside him to switch his phone out when he is the one who pays the majority of that bill. The only reason why we even got on the plan to begin with was to help my parents save money! Besides that, we have never had a problem for the past 5 years on this plan I have gone in and switched my phone out several times without my mother, and so has my husband, not needing her at either one of our hips (who lives hours away), all that is required for future families that share plans is the Pin# and name!!!! Why would the company promote families to share plans if they were gonna make it impossible to have their phone serviced or anything if the main person on the phone had to be sewn at the hip! Majority people sharing plans DONT LIVE IN THE SAME HOUSEHOLD! We even have our college daughter on the same plan and she never has a problem trading in her phone as she is out of state! Watch who you hire, make sure they follow the rules that everyone else does and not be so rude and disrespectful! It’s honestly awful to be motivated with hate! My husband literally works in the heat almost 7 days a week working 12-14 hour days majority time and he has never once treated anyone with disrespect and has always seen people as a community of hard workers, especially when you work in construction in homes with NO AC! It would be nice if we all saw eachother as hard workers trying to make it in this world, but some people are so bent on making it as hard as possible and I’m telling you it’s awful to be motivated with that! But I did report it to everyone I knew to because the two working that day should be reprimanded for the behavior! I don’t believe in firing unless this is something they do a lot but if not they were really rude and they know who they are.
KM
Kristi Mcrae
Mar 15, 2021
Their always helpful and verl calm and collective and the store is very clean and tighty
MM
MouseTrap Fenimore (MouseTrap)
Dec 5, 2018
I have got to say my Cricket on Sarival and Yuma have the best people ever ...Eds always there to help with silly things I cant figure out and just met a newbie Elijah that was the best young dude I ever met for a 1st time.. They always make time for you.... U want courteous people go to Cricket in Goodyear Az.😁thx guys...