The UPS Store

Reseñas

• KG

  Karen Gooding

  Jul 30, 2026
  5.0
  Jesse was my delivery person. He was wonderful. Very personable and kind. He provided the best customer service I've had from a company in a LONG time! He deserves an amazing raise! Thanks, Jesse. Keep up the great work!
• MM

  Mary

  Jul 5, 2026
  1.0
  I would like to report a very disappointing experience at the UPS Store on Highway 89 next to Safeway in Chino Valley, Arizona, on Sunday morning. I have been to this location many times, and the employees are normally friendly and helpful. Unfortunately, today’s experience was completely different. My husband and I each had an Amazon return on separate Amazon accounts. The employee asked my husband if he had any additional returns, and he said no. I then indicated that I had my own return. She responded in a very condescending tone, “Oh, so you do have something else.” Throughout the transaction, she was rude and appeared angry. As we were leaving, I simply said, “I hope your day gets better.” She replied, “I don’t have to listen to your comments,” then waved her hand toward the door and told us to leave. I understand that everyone has difficult days, but customers deserve to be treated with courtesy and respect. This was the worst customer service experience I have ever had at this location. Unfortunately, I did not get her name. She was working Sunday morning 7/5/2026 and had brightly colored hair (purple or green), which should help identify her. I hope this matter is addressed so future customers receive the professional service I have always experienced at this store.
• DM

  DMarie Marie

  Jun 16, 2026
  5.0
  I came in to do Two Returns and I was very unprepared and didn’t have my printed return labels but he said let’s check to see if there is a QR code to scan. There was and it made it super simple and fast! He’s awesome 👍 great job very nice too!
• AM

  Ayda Martin-Hancock

  May 18, 2026
  5.0
  Their staff always friendly and helpful.
• CC

  Carol Conlon

  Apr 18, 2026
  5.0
  The store is open when you need to send or return something. Very convenient.