The UPS Store

Reseñas

• JC

  J C

  Jul 25, 2026
  5.0
  I have always had good service and the staff has always been friendly.. There have been days, don’t we all have a bad day! I credit when a customer is rude, yelling and downright nasty. Especially when there is only one person working.
• AS

  Alexa Serrano

  Mar 4, 2026
  5.0
  Went in to return a package and usually it’s a tough process when I go to return at kohls or Amazon drop off but decided to try this place and couldn’t be more pleased with my interaction with Nasin. He was so helpful and gave me such a great experience I will always return packages here instead ! He was very knowledgeable and able to help me as needed !
• LL

  Ladies

  Feb 28, 2026
  1.0
  I had a really disappointing experience at this UPS Store location. The owner comes across as extremely power-hungry and more focused on control than customer service. Instead of trying to help resolve issues, they seemed to look for ways to assert authority and make things unnecessarily difficult. Simple questions were met with attitude, and policies were enforced in a way that felt more personal than professional. There’s a difference between running a tight ship and creating a hostile environment — unfortunately, this felt like the latter. Customer service should be about solutions and respect. I left feeling talked down to rather than helped. I hope ownership reflects on how interactions with customers shape the reputation of the business.
• ST

  Shmoo T

  Oct 19, 2025
  3.0
  Really depends on who is working. The guys are fast, friendly and efficient. The woman can be curt and a real stickler for "rules"
• KC

  Koli - Corey

  May 27, 2025
  1.0
  I will never use this store again. They are terrible. Lost my shipment and will do nothing about it. Nothing but children work there that have not been Trained. Do not go to this UPS store do not use any of their services. They are terrible. I too wish I read these reviews before I started using them.