Absolutely THE WORST cricket store I have ever been in! She told me to do everything on my app, and had another customer at the counter trying to switch her phone over and refused to help her told her to figure it out! For this I've been a customer for 5 years and have paid over $600 alone for insurance on my family's phones. She wasn't there at 9 like she was supposed to be to open so when I got there it was closer to 10 and she was finally there. Convinced me to take all my business over to MetroPCS up the road and talked to Willie who is switching me over and giving me a great deal!
SO THANKS CRICKET FOR TREATING YOUR CUSTOMERS LIKE GARBAGE.
If you want quality service and customer care go to MetroPCS 😊
BD
Brad D
Dec 28, 2022
5.0
Cricket funny word.
MH
Margarita Hernandez
Mar 22, 2021
5.0
Fernando was super helpful and friendly as well as patient. He also was great at multi-tasking. He was able to help us and at the same time help 2 other customers successfuly with a great attitude. This was all within 30 minutes of closing time.
KJ
Krystal Johnson
Feb 25, 2021
5.0
Fernando was amazing!!! It was so busy , but he kept his patients and was efficient and friendly. Super helpful with everything I needed. This guy needs a pay raise for his outstanding work he did by himself no less!!!! Thanks again for all the help!
TR
Tomas Rivera
Jun 4, 2016
1.0
Bad service, unable to answer questions and I always leave with my problem unresolved.