Subway

Reseñas

• MC

  Melissa Coleman

  Jul 29, 2026
  5.0
  I placed an online order and forgot that I wanted the Italian Herbs & Cheese bread. I called the store, and Angel quickly changed my bread choice without any hassle and even asked if there was anything else I needed. When I arrived, Angel and the other employee were both very professional and friendly. They had great attitudes, provided excellent customer service, and my food was delicious. I really appreciated how quickly they helped fix my mistake. I'll definitely be back!
• JC

  Jakob Cline

  Jul 14, 2026
  5.0
  Angel was friendly and made the food perfectly. Would definitely go again.
• RM

  Rachel Meza

  Jul 9, 2026
  5.0
  Angel Goshen & Avery Glenn were absolutely fantastic today! Had a bit of a lunch rush but they were communicative and transparent, letting I and other patrons know they’d be just a minute! Great customer service and very personable. They made my sandwich very quickly and even double toasted my sandwich when previously I’ve been told they don’t do that. Hope subway recognizes the great people they have on their team! Great representatives to have in store! Will definitely be back!
• LM

  liliana munoz

  Jun 28, 2026
  1.0
  ordered a couple sandwiches togo and one was made wrong, drenched in sauce and the wrong toppings. when i walked in both employees were sitting at a table, the restaurant was completely empty, and there was no acknowledgment. i let them know that they had made one of the sandwiches wrong and that i would like for it to be remade. one of the employees told me he wouldn’t remake it, even though it was a mistake they made. i told them that since i paid for the food and they made it wrong, there should be no issue making my food correctly. after some back and forth between the employees they started remaking it. they told me that their manager doesn’t allow them to remake food, which is completely unacceptable. i asked to speak to the manager and they said there wasn’t one present. after they spent 10 minutes remaking it, they then questioned if i had eaten the food. i handed them the wrong sandwich and they proceeded to discuss whether they should take it back or give it to me. i didn’t want it so i insisted they keep it. horrible customer service and attitudes from both employees. i can understand a simple mistake, but the way they handled the situation is my reason for leaving a bad review.
• LM

  Lydia McCullough

  Jun 15, 2026
  1.0
  Extremely frustrating experience. I placed an online order for pickup at 6:00 PM. During checkout, I changed the card I was using to pay and the app automatically reset my pickup time to ASAP. There was no warning, confirmation, or indication that changing my payment method would also change my pickup time. The second I noticed, I started calling the restaurant. I called over 10 times and not a single call was answered. As a result, my order was made approximately 2.5 hours before I intended to pick it up. I still can't get there until my original pickup time, which means I'm now paying full price for sandwiches that will have been sitting for hours and will likely be soggy and inedible by the time I arrive. The app issue is frustrating enough, but the complete inability to reach anyone at the restaurant is what pushed this from an inconvenience to a terrible customer experience. If someone had simply answered the phone, this could have been fixed in less than a minute. Very disappointing.