Subway

Reseñas

• JT

  Joe Telford

  Jun 3, 2026
  1.0
  I eat at Subway locations quite often and on my first and only visit to this one I can say that it has the worst customer service of any Subway location I’ve ever been to. It’s unfortunate that I’m not able to leave a zero rating and have to settle for leaving a one.
• LW

  Lauren Walls

  Oct 20, 2024
  5.0
  This is my favorite location. Good quality food and people. Always fresh and the staff always friendly.
• CD

  C discraft

  Mar 16, 2020
  5.0
  If you catch Madonna working at the Wildwood Subway you're in for a treat. She's amazing and her sandwiches are the best.
• CK

  Chris Kindle

  Dec 12, 2013
  1.0
  As a company I understand your rapid expansion is key to your survival in the industry, I feel personally your prices are too high for a "sandwich" but to each their own. The new advertisements for the "Hot Pastrami" sandwich were effective and brought me into your restaurant. I visited the location on 4400 McCain Blvd. in North Little Rock, AR and met a wonderful sandwich artist, she was very friendly, spoke highly of your new sandwich and made it near picture perfect. I agree with her, it's the best sandwich you have by far in my opinion and I would recommend it to anyone that asked. I enjoyed the sandwich so much from my lunch I bragged to my family and visited a different location, 3920 E. Kiehl Ave in Sherwood, AR and met a much different caliber sandwich artist, if she could even be called that. I ordered the same thing, your new Hot Pastrami, just like the picture, however I did not want mine toasted. She proceeded to make the sandwich, I checked out and went home to show my family and sample the pure awesome that is this sandwich. To my surprise, the sandwich was ICE cold and the bread in most parts was mushy as if it had been dunked in water. I was heartbroken, the sandwich I loved SO much earlier in the day was nothing as I remembered. I called the store and explained how awful the sandwich was and her (Grace) reply to the quality of the sandwich was “you said you didn’t want it heated” I politely corrected the young lady and said, “I simply asked for it to not be toasted” her solution was a slap in the face, “If you want, you can bring the sandwich back and I’ll heat your meat, but that’s all I can do” I said no thank you and disconnected the call. The entire set of events did not sit with me well, nor my cold soggy “hot pastrami” sandwich. I decided today 12/12/13 I would contact the corporate office to discuss my awful experience with this particular restaurant. I called the customer service line and spoke with a “customer service specialist” there was nothing special about her level of service. As it was explained to me, “they only take messages and forward the information to the owners of the stores because they are owned by different groups or individuals.” The representative asked for the specific store information, time and date of the comment I wished to leave. The comment? I was appalled by the customer service specialist’s tone and general lack of care about my call or anything related to the issue I had. I did not JUST call to complain, I wanted to express my genuine love for their new product when prepared correctly and the wonderful time I experienced earlier that day at a different location. I’ve called to compliment many of my dining experiences with different businesses because people are so quick to slam someone, but never stop and let people know when good things happen and when you are just WOW’d by something they’ve done. I don’t think this letter will help, or change anything, but I wanted to let someone know you lost a customer based on this experience with the local store and then your lack of empathy among your customer service specialist. I will be sure to spread the word that Subway is a corporation that does not care. “Build it and they will come, but we don’t care if they come back”.