It was a very pleasant experience. The one that was taking care of my problem was very nice and helpful. I can't say the same about the family the other representative was taking care of. 😂
CP
Catherine Pate
Aug 7, 2026
5.0
I can't give praise high enough to the Southwest Drive Cricket store. Especially, Ms. Cristal M. who helped me. Professional, thorough, ethical, and all around fabulous support.
TH
Thomas Hayes
Jun 14, 2026
1.0
The worst cell service I have ever had. Yeah the phone says you almost always have service. How you don't plan on using it! At this point it just seems like a competition to see who has the worst cell service. It's beyond frustrating seeing you have service and not being able to use your phone.
DH
Dona Hannah
Jun 2, 2019
5.0
Yes very knowledgeable on these phones and polite to everyone.