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Gary Silver
Aug 16, 2026
Came in to pickup a mobile order. They hadn't even started it yet and said it would be at least 20 minutes. There were no customers in the lobby and at least 3 employees in the store. Why take mobile orders at all if you're not going to start them before a customer arrives?
KA
Kristie Anderson
Jul 26, 2026
Thank you Tylor for great customer service. Fast Food and Friendly service!!
PC
Patrick Coyle
Jul 8, 2026
I I have to say, tonight was hands down one of my best experiences at my local Wingstop, and it’s all thanks to William and the amazing team he works with.
They genuinely care about their customers and go out of their way to make sure everyone is taken care of. I stopped in for a small order—the 2 chicken strips for $2—and if William hadn’t told me about the survey that gets you free fries, I never would have tried them. I had no idea what I’d been missing!
I ended up trying the Voodoo Fries, and now I can honestly say they’ll be part of every order from now on. I may come in for the 2 for $2 deal, but I’m definitely leaving with Voodoo Fries too.
If you’re ever at the Wingstop in Fort Smith, do yourself a favor and ask for William. He’ll make sure you’re well taken care of and help make your visit a great experience. Excellent customer service like his deserves to be recognized. Keep up the great work!
The cashier was constantly acting like he didn't understand what I was saying or he wasn't listening. He wasn't even aware of the menu items which was right behind him. The room was not cool I was starting to sweat before I left..
MM
Madelyn mendoza
Jun 13, 2026
My sister and I got 10 wings and they gave us 8, we didn’t pay for that just to get less than what we ordered. Also, our food wasn’t delivered to our table which is weird because we always had it delivered. They just be hiring anyone these days because the workers were yelling and stuff, when they should be worrying on getting their orders right. No picture proof because wings were gone by the time we realized we only got 8.