MO
Miguel Ortega
Sep 13, 2026
Date: September 13, 2026
Time: Approximately 3:30 PM
When I walked into the restaurant, the employee did not greet or acknowledge me. He continued working on online orders while I stood there waiting. Which was fine I understand online orders have a time frame but a hello , be right with you would be the expectation. Even when I asked him how he was doing, he ignored me.
When he was finally ready to take my order, he did not verbally ask what type of bread I wanted. Instead, he opened the bread cabinet and began pointing at the different breads. At first, I was confused because it looked like he was counting them. I finally asked, “Oh, are you ready for me?” but he still did not respond and continued pointing.
As we started making my sandwich, the same thing happened with the cheese. Instead of simply asking what kind of cheese I wanted, he just pointed at the different options. At that point, his attitude became noticeably worse, and he told me, “If you didn’t know, cheese goes first.”
I responded that there was no need for the attitude, I decided to leave them he tries to be hospitable to my mother not knowing she was my mom,like trying to show he can be nice to her,
especially considering that he had not even greeted or acknowledged me when I walked in.
The entire interaction felt unnecessarily rude and unwelcoming. I understand employees can be busy, especially when handling online orders, but basic communication and customer service would have prevented the entire situation. A simple greeting and verbally asking what I wanted would have made a significant difference.
When I asked for manager contact , he said I didn’t need that.
It felt like o wasn’t welcome or wanted there.
No hospitality
He had no name on his tag but was wearing a bandanna on his head.
MF
Megan Fisher
Sep 3, 2026
Mrs .T was doing a phenomenal job while running the shop by herself this morning. Thank you so much for your kindness!
SC
Stonie Crouch
Aug 2, 2026
The World's Most Ambitious Game of Pretend
I placed a mobile order because I thought "ready for pickup" meant... ready for pickup.
When I arrived, my order was marked as ready, but after standing in line for 20 minutes, I discovered it apparently existed only in theory. Once I finally got to the counter, the staff then started making the order they had already claimed was completed.
While waiting, I got the bonus experience of watching ingredients cross-contaminate like they were auditioning for a food safety training video. The real highlight was seeing an employee scratch their head with their gloved hand and then continue making sandwiches without changing gloves before handling more food.
At that point, I had completely lost confidence in the cleanliness of the food being prepared. Rather than risk eating it, I left without my food and requested a refund.
The whole experience made me wonder if food safety procedures are kept next to the mobile orders: marked as completed, but never actually followed.
I ordered ahead to save time. Instead, I got a 20-minute wait, an order that wasn't started until I asked about it, questionable food handling practices, and no lunch.
Would not recommend unless you enjoy waiting for imaginary sandwiches and learning firsthand why health codes exist.
MH
Michelle Y Hendricks
Jul 29, 2026
Great place to eat fast, fresh food, great service with friendly people
Placed an online carryout order at 11am for a pizza and a protein wrap. Got there at 11:20, still not ready. Fine. Waited inside for my order to be ready. It wasnt ready until almost 11:50. Figured that meant my pizza was fresh. Got home (live fairly close). The pizza was ICE COLD in the center. Wrap wasnt full all the way to the meat. Just a disgusting meal all the way around. Will not return.