NA
NWA Adventures
Aug 30, 2026
Worst Subway experience I've had yet.
Made an app order and when I got there for pickup the only employee in the building tells me they didn't have the ingredients for either of the 2 sandwiches I had ordered and already paid for.
When I asked about a refund she, said there was no manager there to handle it so I would have to come back. I refused and told her I wouldn't leave the store until I got a refund. The manager I spoke that the employee got on the phone was anything but apologetic or knowledgeable about the situation. She couldn't even provide me with proof I would even get a card refund. She made a sister location handle it for her.
I shouldn't have to drive across town for a refund, but I'm not getting ripped off by a manager who isn't there so I did. The sister location on Wedington drive was professional and gave me a full refund including the $4 I would have gotten in points and discounts. They even apologized for the Farmington stores incompetent "manager".
If you know your store doesn't have the items it needs ether close up, cancel app orders, OR HAVE A MANAGER ON DUTY FOR REFUNDS!!!!!!
Have had nothing but issues with this location when using the app. Orders not getting made and just this last time they had 2 kids that said have only been working there 4 days so they had no food prepared when i went to pick up my order and they couldnt make my sandwiches. I tried cancelling and they said they couldnt figure it out and even their manager wouldnt answer the phone. So they just kept my money and threw together whatever sandwhiches they could with what they had left. Not at all what i wanted. Will never go here again
DJ
Diane Jones
Aug 16, 2026
The Philly cheese steak doesn’t have hardly any meat on it!!!!! Second time!
JB
John Basham
Aug 16, 2026
I did an online order for pickup cause I was limited on time. Order says ready at 12:45, get there at 12:50 to be told if u have an online order its going to be a bit. 30 minutes later they get to making my good, only to say they dont have the bread for that order. No way to just refund the order thru the app. So have to wait, last time. Lucky they opened a GOODCENTS recently. Last time I go to subway
NP
Noelia Perez
Aug 4, 2026
Zachery the worker there amazing job great worker great energy great prep will be back