I went to Subway and picked up my order after placing it online. This won’t happen again.
I asked specifically for bread, cheese and bacon to be toasted on my sandwich, and to be toasted a little extra. I got home, my shredded cheese is still shredded.
It doesn’t help that I know this is always overlooked and I ASKED if this was done.
So now I’ve paid $14 for a footlong that has non melted shredded cheese, and bacon that is still cold.
I won’t use the app I guess. And I certainly won’t come back at night.
FN
Flyfisher Neil
Jul 2, 2026
2.0
This subway needs to learn how to prioritize online/mobile orders and have more workers. I ordered online, got there in 15 minutes, sat at the window for 10 minutes without even being greeted. Went inside and was told she’s been busy and hasn’t even started it. Now I’m sitting in my truck so I can leave it running so my dog doesn’t overheat still waiting. The workers can’t just leave online/mobile orders to whenever they get a break from customers inside. Please do better.
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