Thomas was very helpful. However, it did take loading 2 separate trips to get the billing correct on my account. Thomas 5, Cricket 1 for additional billing for items not given.
TE
Talara Esteva
Jun 16, 2026
The phone service is just fine, and reasonably priced. Got a great deal on my phone. However, the customer service is terrible. This is only my experience (3 occasions) but to me, that’s insane. No smiling. No friendly welcome. I felt more like I was annoying them than getting help that I needed. I’m friendly to everyon If you don’t like people, don’t be in customer service? 🤷♀️
FL
Frank Lewis
May 15, 2026
Watch it...they add fees without asking!!
LD
Lisa Dickerson
Apr 27, 2026
I transfered my service over and Brandy helped the process go so smoothly. I was able to retrieve my contacts and photos. Great customer service. I highly recommend their services
JE
Jazlyn Ellis
Apr 27, 2026
This store has great customer service! The workers are all so nice and accommodating! The store looks tidy & when I need help I’m never waiting for long .