My mother lives in Little Rock and the Cricket store near her have the rudest employees 🙄. I've taken her to the Oak street store twice in last few weeks because she was having phone issues. We were so lucky and pleased to have Brandy help us both times. She was so sweet, patient and very helpful. 🙂
Thomas was very helpful. However, it did take loading 2 separate trips to get the billing correct on my account. Thomas 5, Cricket 1 for additional billing for items not given.
TE
Talara Esteva
Jun 16, 2026
The phone service is just fine, and reasonably priced. Got a great deal on my phone. However, the customer service is terrible. This is only my experience (3 occasions) but to me, that’s insane. No smiling. No friendly welcome. I felt more like I was annoying them than getting help that I needed. I’m friendly to everyon If you don’t like people, don’t be in customer service? 🤷‍♀️
FL
Frank Lewis
May 15, 2026
Watch it...they add fees without asking!!
LD
Lisa Dickerson
Apr 27, 2026
I transfered my service over and Brandy helped the process go so smoothly. I was able to retrieve my contacts and photos. Great customer service. I highly recommend their services