AR
Ahliyah Reynolds
Jul 20, 2026
If I could give negative stars I would! 🙄
I’ve given the Wingstop in Tillman’s Corner multiple chances, and this was the last one. I specifically requested my wings be fried hard, yet once again they were cooked however the kitchen wanted instead of how I ordered them. When I pointed it out, instead of simply fixing the order, I was met with an argument instead of customer service.
The cashier, Shondricka Bush..……, immediately became argumentative and went back and forth with me about whether my wings were fried hard enough instead of listening to my concern and trying to make it right. I wasn’t asking for anything extra—I was asking for the order I paid for. The attitude and lack of professionalism made an already frustrating situation even worse.
To make matters worse, I requested a refund, and they couldn’t even process it back to my credit card correctly. Instead, they had to give me cash because they couldn’t complete a basic refund transaction.
This isn’t the first time this has happened. It isn’t even the second. I’ve experienced the same issues at least four different times at this location. At this point, it’s a pattern of incompetence, poor customer service, failure to follow simple order requests, and staff who would rather argue with customers than resolve the issue. Just pure ignorance!
I’ll continue driving to the Airport Boulevard Wingstop because I’ve consistently had a much better experience there. I cannot and will not recommend the Tillman’s Corner location unless they announce they’re under the same management as Airport Blvd - WingStop.