I, personality, was not in the store on Cottage Hill St. my 82 year old deaf relative with some cognitive issues was. He had walked in the heat to get food. He waited an hour for the store to open. The young man behind the counter took care of him and me and my anxiety as I tried to handle the situation from long distance. He called uber and got him a ride home. I will forever be grateful for his act of kindness.
SM
Shelby Mathers
Oct 13, 2025
I ordered a sandwich that is extra charge for more meat. I got less meat and the bare minimum for toppings. They have signage over the glass so you cant see them prepping your sub until you unwrap it at home. The restaurant was so warm that i wouldn't want to eat inside anyways. Probably so you cant complain about how crappy your sub is. I was never offered a receipt for my purchase, so i don't even know what i was charged for. but my total was close to $18, for one sandwich.
Please do not order from this location on DoorDash. This is what I got for $30! They did not put the regular amount of vegetables and meat on my 2 sandwiches and didn’t put any cheese on them either! The lady at the restaurant was very rude, yelling and argumentative, she didn’t even want to remake our sandwiches. She offered to put cheese on them only. We had to tell her to put the manager on speaker so we can talk to her and she acted like she didn’t want to do anything either until we threatened to call district manager. We will not be eating at subway anymore, it’s better to make your own sandwich at home!
I had a 12in regular sub and footlong pretzel. Sub was subpar but okay and the pretzel was so hard and over cooked it was almost inedible. Also Soda machine was acting up. Used the bathroom to find the paper towel despenser in terrible condition, no toilet paper available and feces on the top lid of the trash can. Never eating here again. Terrible place