Once I found the place the atmosphere was pleasant and friendly.I
JH
Janice Harris
Jul 31, 2026
I've had 2 packages returned to sender due to Homewood, AL Facility stating that my address is incorrect and that my business has moved. Yet, my other packages are delivered from the Bessemer, AL facility and I get them. I've called numerous times to get them to get this issue resolved.
⭐️⭐️⭐️⭐️⭐️
I had a very good experience at the FedEx location at 320 Snow Drive in Homewood, Alabama, on 06/09/26 at about 4:09 PM.
Connie helped me with two large boxed beds that I needed to return. She was very, very helpful, professional, friendly, and kind. She helped me understand what to do with the return labels and helped with taping the boxes so everything would be done correctly.
I really appreciated her patience and nice attitude. Returning large packages can be stressful, but Connie made the process much easier.
Highly recommend this FedEx location, and especially Connie.
God bless!
Mark and Tim Elders
MA
Matthew Alexander
Jun 29, 2026
This locations drivers are Lazy, Lazy, Lazy. Three times now they’ve just straight up ignored my building and said my address is incorrect, and when I call support, the customer service agent says, “the address is right, the driver was just being lazy” this is an issue that needs to be fixed, and I’m tired of it happening, hire better people, if you’re too lazy to do your job, you shouldn’t have it, fix this immediately!
JC
Jennifer C.
Jun 27, 2026
Really good help at this location