Cricket Wireless Authorized Retailer

Reseñas

• BG

  Billy Gober

  Jun 7, 2026
  1.0
  Moved here to Fairbanks a few months ago and constantly see this location has serious staffing and hours of service problems. Please report these issues directly to the customer service line on your phone by calling 611 and asking to report a franchise for service failure. I was there this morning at 11:30am and waited until 2pm for this store to open and it never did. It's now 3pm and they still are not answering the phone. I've experienced the same lack of care for customer service in the middle of the week. When you own a business and YOUR employee decides to ditch work, you as the owner of the business needs to get off your lazy butt and go open your store. Here again 6/18/26 @ 3:20 the store once again is closed. This store needs to loose it's authorized dealer status.
• SC

  Susan Clark

  Apr 24, 2026
  1.0
  I am unhappy about not having a cricket store in Fairbanks, Alaska You need to upgrade the website so people will know not to drive 50 + miles to find out it closed
• AK

  Ashley Kamm

  Apr 2, 2026
  1.0
  My dad has been trying to get help from this store for the past 2 weeks it hasnt been open everytime he has gone hes a senior citizen and needs assistance and cant even get his phone bill paid this is bad for business how are people supposed to get what they need get people at your store or let customers acknowledge your closed down going out of business ect very unprofessional but that's typically for Alaska businesses ect smh horrible don't get service here people they don't treat people right either
• AL

  Aaron Ludwig

  Mar 12, 2021
  5.0
  Cricket wireless customer service people are beyond compare, they will help you when you're going through difficult times as well! It's just about the same as having counselors they will listen and share their own personal stories as well if you are a genuine individual, I truly appreciate the employees at cricket wireless and their rates are very nice as well :-)
• BH

  Bobbie Ann Hunter

  Aug 19, 2020
  1.0
  I like the ad choice!!!! That is awesome. But the service is compromised although $60 per month unlimited internet, text, and talk is awesome. It doesn't even slow down it's fast internet.