The UPS Store

Reseñas

• PA

  Poké AK

  May 29, 2026
  5.0
  Staff is always extremely kind goes above and beyond without even asking!
• KW

  Kim Whitaker

  Apr 11, 2026
  5.0
  They are very efficient and helpful.
• AN

  Anisa Nelson

  Mar 28, 2026
  1.0
  Saturday, March 28th this store was scheduled to open at 9 am. It was not open when I left at 9:16.
• DB

  Doug Brown

  Mar 3, 2026
  1.0
  I mailed VERY important documents just to never see them again! I went to the location and they told me that it left the facility and they have a new person that picked up and they didn’t scan it. Then they told me to call the 800 number and they can’t help me any further. Worst service I’ve ever experienced. I should have used FedEx. This cost me over $600 to order new documents along with endless hours on the phone.
• CC

  Concerned ex customer

  Jan 8, 2026
  1.0
  Sat Dec 27 I dropped off box. I'm called back 1-2 hrs later. Told the driver wouldn’t take it because wt on label didn’t match the actual weight. The front desk employee was professional. Came back and got it. Emailed and called the intended receiving company and explained my experience. They replied that UPS should have taken it. The intended receiver never experienced refusal before. The receiving company deals with UPS all over the country. Wed Dec 30 try dropping it off again. The front desk employee said driver won’t take it. I ask to speak w driver. Driver came out front. I explained situation. No one knows wt until it’s weighed at delivery. He didn’t care. I asked his name Didn’t want to give it to me. I asked for his supervisors name and #. He refused. I asked if he only drives for this shop. He said yes. I took box back to bring it to another UPS Fri as it’s approaching closing time. Not enough time to get to other shop. Friday Jan 2, evening, I drop off box at Huffman UPS. No problem. I asked for contact info for filing complaint. Left name, Ph # and email w front desk employee. Never heard from anyone. I would think the owner/manager would care about their employees not preforming their job. Apparently not. Not a good business model.